Shipping policy

Once placed, no order may be canceled without our agreement. We may agree to cancel the order if it is a duplicate order. Orders will be dispatched upon receipt of payment. We do not guarantee that your order will be delivered by a particular time or date after your order is placed. Delivery charges and payment

Each purchase will be shipped as a separate order and cannot be combined. In the U.S., orders are typically dispatched from our Texas warehouse. Delivery times vary depending on location and cannot be guaranteed, especially due to factors beyond NaturoBest's control. All deliveries are made Monday – Friday via courier. You have the option to authorize the courier to leave your package at the delivery address by selecting the ‘authority to leave’ option during checkout. No weekend deliveries are available.

For international orders, deliveries are sorted and shipped via air freight to the handling center within your country and then delivered by your country’s postal service. You agree that NaturoBest is not responsible for, and has no control over, the local postal service in your country. NaturoBest cannot be held liable for any shipping issues, delays, or errors originating from within your country.

Delivery fees are subject to change without notice.

When ordering from NaturoBest, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped to countries outside of the U.S. may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; NaturoBest has no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Delays due to customs clearance procedures are possible.

NaturoBest reserves the right not to deliver goods to certain countries and is not responsible for assuring the product can be lawfully imported to the destination country. When ordering from NaturoBest for delivery outside the U.S., you or the recipient of record must comply with all laws and regulations of the destination country.

Title and Risk

Title in the goods remains with us and does not pass to the customer until we have been paid in full, in cleared funds. Risk in the goods passes to the customer on delivery. We will leave the goods at your delivery address without any person signing for the goods. We will not be responsible for any loss, damages, or theft resulting from goods being left at your nominated delivery address.